Terms of Service
Last updated: May 29, 2026
1. Acceptance of Terms
By accessing or using any service provided by CC3PO LLC ("CC3PO," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services. These Terms constitute a legally binding agreement between you and CC3PO LLC.
2. Service Description
CC3PO provides an AI agent platform for business automation, including but not limited to:
- HIPAA compliance scanning and reporting
- WCAG/ADA accessibility auditing
- AI-powered voice agents and call handling
- IT management and automation services
- Website hosting, monitoring, and maintenance
- SMS marketing and communication services
Our AI agents operate within constraints you define. Nothing executes without your explicit approval.
3. Human Oversight
All AI-generated recommendations require human approval before execution. CC3PO agents surface findings and propose actions — you make the final decision. You are responsible for reviewing and approving all actions that affect your systems, patients, or compliance posture.
4. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information when requested
- Review and approve all AI-generated actions before execution
- Comply with all applicable laws, regulations, and industry standards
- Maintain the security of your account credentials
- Not use our services for any unlawful purpose
- Not attempt to reverse-engineer, decompile, or disrupt our platform
- Not use our content or any content accessed through our services to train AI models
- Notify us promptly of any unauthorized use of your account
5. Intellectual Property
Your Content: You retain all rights to content you provide to us, including data submitted for scanning, business information, and any materials you upload. We do not claim ownership of your content.
Our Platform: CC3PO retains all rights to our platform, including our AI models, scanning technology, agent architecture, branding, and all proprietary technology. You may not copy, modify, or distribute any part of our platform without written consent.
Our Creative Works: All original music, audio recordings, visual art, written content, and other creative works produced by CC3PO LLC and its artists (including works distributed under the CC3PO and related artist names) are the exclusive property of CC3PO LLC. This includes but is not limited to sound recordings, musical compositions, album art, voice recordings, and audio-visual content. All rights are reserved.
Reports & Deliverables: You own the data and findings in any reports generated for you. We retain the right to use anonymized, aggregated data for improving our services.
6. AI Training Prohibition
Prohibited Use: You may not use, copy, reproduce, distribute, or otherwise process any content from cc3po.com, officialcc3po.com, or any CC3PO-owned domain — including text, images, audio, music, voice recordings, code, or data — for the purpose of training, developing, or improving any artificial intelligence, machine learning, or deep learning model, system, or technology, without explicit written permission from CC3PO LLC.
Voice & Biometric Data: Voice recordings and vocal performances associated with CC3PO artists constitute biometric data protected under applicable law, including the California Consumer Privacy Act (CCPA). Unauthorized use of these voice recordings — including voice cloning, synthesis, or training voice models — is strictly prohibited and may constitute a violation of biometric privacy laws.
Scraping & Automated Access: Automated scraping, crawling, or data extraction of CC3PO websites for AI training datasets is prohibited. This includes web scraping, API abuse, and any systematic collection of content for machine learning purposes.
AI-Generated Content: CC3PO may use AI tools as part of its creative process. Works produced with AI assistance remain the intellectual property of CC3PO LLC. The use of AI as a creative tool does not waive our copyright or grant any license for third-party AI training on the resulting works.
7. DMCA & Copyright Enforcement
CC3PO LLC respects intellectual property rights and expects others to do the same. If you believe that any content accessible through our services infringes your copyright, you may submit a DMCA takedown notice to legal@cc3po.com.
If we discover that our copyrighted works — including music, recordings, voice data, or visual content — have been used without authorization for AI training, data mining, or model development, we will pursue all available legal remedies, including but not limited to injunctive relief, statutory damages, and demands for destruction of unauthorized copies and trained models.
8. HIPAA Compliance
Our scanner identifies potential compliance gaps based on publicly available information. Scanner results are informational only and do not constitute legal or compliance advice. You should consult a qualified compliance professional before acting on scan results.
9. SMS Terms of Service
By opting in to receive SMS messages from CC3PO LLC, you agree to the following terms:
- Program Purpose: We send SMS messages for service notifications, compliance alerts, appointment reminders, account updates, and customer support.
- Opt-In: You must provide explicit consent (checkbox or keyword) before receiving SMS. Consent is not a condition of purchase.
- Frequency: Message frequency varies — approximately 4 service messages per month, plus support replies as needed.
- Opt-Out: Reply STOP to any message to immediately unsubscribe. You will receive one confirmation message.
- Help: Reply HELP to any message for program information, opt-out instructions, and support contact details.
- Rates: Standard message and data rates may apply based on your carrier plan.
- Data Sharing: We do not sell, rent, share, or transfer your mobile opt-in data to third-party lead generators, data brokers, or marketing companies.
- Carriers: Supported on AT&T, Verizon, T-Mobile, US Cellular, and their MVNOs. International SMS not currently supported.
- Support: For SMS-related inquiries, email legal@cc3po.com or call (209) 701-1137.
For full SMS disclosure details, see our SMS Consent & Disclosure page.
10. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance. We are not liable for temporary outages beyond our reasonable control.
11. Payment Terms
- Subscription services are billed monthly in advance
- Cancellation takes effect at the end of the current billing period
- No refunds for partial months
- One-time purchases include ongoing updates for 12 months from date of purchase
- All prices are in USD unless otherwise stated
- Late payments may result in service suspension after 15 days
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- CC3PO LLC's total liability shall not exceed the amount paid by you in the 12 months preceding the claim
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- We are not liable for loss of profits, data, or business opportunities
- We are not liable for any failure or delay resulting from causes beyond our reasonable control
13. Termination
Either party may terminate these Terms at any time:
- You may terminate by canceling your subscription through your account settings or by contacting us
- We may terminate for cause if you breach these Terms, with 30 days' notice to cure
- Upon termination, we will delete your data within 30 days, except where retention is required by law
- Sections relating to intellectual property, AI training prohibition, DMCA enforcement, liability, and general provisions survive termination
14. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Joaquin County, California.
15. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or a notice on our website at least 30 days before they take effect. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.